Dutta is a tech industry veteran, thought leader and keynote speaker who specializes in customer strategy, customer acquisition, customer retention, and scaling operations.
At Pinterest and Google, he built organizations that engage customers to scale and profitability. Dutta has more than 20 years of industry experience and has held various senior leadership roles in most key operating areas, including Pre-Sales, Business Operations, Product Strategy, Product Management, Product Marketing, Engineering as well as Consulting positions. He specializes in transforming organizations by identifying the right strategic levers to drive the business while minimizing risk. Dutta has operated extensively in both developed and emerging countries. Dutta frequently speaks at major conferences like TEDx, Saastr, Chief Customer Officer, &Then, and contributes to publications like the Harvard Business Review.
He is currently an Advisor at Berkeley Skydeck- the University of California, Berkeley’s startup accelerator and incubator program, and a Board Advisor to the American Conservatory Theatre in San Francisco. He is an avid traveler and has been to over 60 countries and is looking forward to the future where travel becomes safe again.
Day 1: Sep 21, 2021
Day 2: Sep 22, 2021
FIRESIDE CHAT: #RELATIONSHIP GOALS
How to Define the Relationship with Your Customers
- Apply customer data from the entire lifecycle to personalise campaigns
- Inform live conversations at later stages of the customer journey
- Learn how to grow their business by focusing on customer feedback to set the roadmap for the future